Louis Stokes Cleveland VA Medical Center
Louis Stokes Cleveland VA Medical Center · Cleveland, OH — part of the VA Northeast Ohio Healthcare System (VISN 3). VA’s own page for this facility.
The doors
- Main phone: 216-791-3800
- Patient advocates: Patient Experience / Patient Advocates page says advocates are specially trained to help resolve care issues and lists Tyler Estell, Supervisory Patient Experience Officer (Tyler.Estell@va.gov), under ‘Connect with a patient advocate’ — (VA patient advocates page)
- Leadership: the system’s leadership, as VA publishes it
On the record
What the VA Office of Inspector General has published about this facility, newest first. The summaries are ours; the reports are theirs.
- Healthcare Facility Inspection of the VA Northeast Ohio Healthcare System in Cleveland (2024-10-16) — OIG physically inspected the system the week of March 18, 2024 across culture, environment of care, patient safety, primary care and veteran-centered safety net, found it clean and well-maintained, and made no recommendations.
- Financial Efficiency Inspection of the VA Northeast Ohio Healthcare System (2024-09-19) — OIG estimated at least $5.5 million in invalid open obligations that should have been deobligated, found purchase-card violations in 18 of 52 sampled transactions and about $561,000 in split transactions, and made 10 recommendations.
- Death of a Patient, Deficiencies in Domiciliary Safety and Security, and Inadequate Contractual Agreement at the VA Northeast Ohio Healthcare System in Cleveland (2020-05-28) — After a domiciliary patient died, OIG found no provider ordered an ECG before methadone initiation as guidance recommends and that contractor staff improperly completed health and safety round sheets.
- Comprehensive Healthcare Inspection of the Louis Stokes Cleveland VA Medical Center, Ohio (2019-12-19) — CHIP evaluation of leadership and eight clinical/administrative focus areas including quality, privileging, environment of care, medication management and women’s health, with 10 recommendations.
- Healthcare Inspection – Nursing Care in the Community Living Center for Spinal Cord Injury, Louis Stokes VA Medical Center, Cleveland, OH (2013-06-27) — OIG found understaffing on all shifts on the long-term spinal cord injury unit, float staff without the needed training, inconsistent documentation of resident care, and managers not addressing conduct issues.
- Healthcare Inspection – Delay in Treatment, Louis Stokes VA Medical Center, Cleveland, Ohio (2012-10-12) — OIG substantiated a delay in scheduling a dermatology appointment tied to clinic scheduling and consult-tracking, though it did not find the delay worsened the patient’s skin cancer prognosis.
If this is your facility
If this is where you or your veteran gets care, the doors above are not the only ones.
- Government Doors — every official channel a family can walk through, in the order that works: patient advocates, the medical center director, the VISN, the Inspector General, your members of Congress.
- Tell Your Story — this site publishes documented family records. If your family’s record belongs next to ours, send it.
- VA OIG Hotline: 800-488-8244 — report suspected wrongdoing, inadequate patient care, or mismanagement straight to the Inspector General.
Atlas data checked 2026-10-24 against VA’s own pages and VA OIG publications. Doors change; if a number or a name here is wrong, tell us — corrections are the point of this site.