Malcom Randall Department of Veterans Affairs Medical Center
Malcom Randall Department of Veterans Affairs Medical Center · Gainesville, FL — part of the North Florida/South Georgia Veterans Health System (VISN 8: VA Sunshine Healthcare Network). VA’s own page for this facility.
The doors
- Main phone: 352-376-1611
- Patient advocates: The system’s patient advocates page names the Malcom Randall advocates as Misty Carter, Jerilynn Moore, and Shawnta Bradley (VA patient advocates page)
- Leadership: the system’s leadership, as VA publishes it
On the record
What the VA Office of Inspector General has published about this facility, newest first. The summaries are ours; the reports are theirs.
- Healthcare Facility Inspection of the VA North Florida/South Georgia Veterans Health System in Gainesville (2025-05-20) — Cyclical inspection of the two-division system (site visit June 4-6, 2024) found environment-of-care deficiencies - unsecured medications, expired supplies, unclean and damaged care and storage areas - including problems The Joint Commission had already flagged in 2022 that had not been sustained as fixed; seven recommendations.
- Discharge Planning Deficits for a Veteran at the Malcom Randall VA Medical Center in Gainesville, Florida (2021-11-30) — The interdisciplinary team failed to build a discharge plan that ensured safety and continuity of care for a veteran who died 17 days after a 33-day stay; therapy safety recommendations sat in an unsigned note the attending physician never saw, the facility had no discharge planning policy, and five recommendations followed.
- Comprehensive Healthcare Inspection of the North Florida/South Georgia Veterans Health System in Gainesville, Florida (2021-09-24) — CHIP evaluation of the system the report states includes the Malcom Randall and Lake City medical centers; the assistant director position had been vacant since 2019, and reviews of accreditation findings, sentinel events, and adverse-event disclosures found no substantial organizational risk factors.
- Comprehensive Healthcare Inspection of the North Florida/South Georgia Veterans Health System in Gainesville, Florida (2019-09-27) — CHIP inspectors found supplies, needles, syringes, and equipment left in an unattended procedure room accessible to the public beside the Malcom Randall emergency department waiting room, among environment-of-care findings at both divisions.
- Alleged Surgical Care Issues, Malcom Randall VA Medical Center, Gainesville, Florida (2014-07-14) — The OIG did not substantiate allegations that surgical leaders manipulated mortality data - by moving a resuscitation patient to the ICU, barring a procedure from the operating room, or sending high-risk patients to Shands Hospital so their deaths would not count - and made no recommendations.
If this is your facility
If this is where you or your veteran gets care, the doors above are not the only ones.
- Government Doors — every official channel a family can walk through, in the order that works: patient advocates, the medical center director, the VISN, the Inspector General, your members of Congress.
- Tell Your Story — this site publishes documented family records. If your family’s record belongs next to ours, send it.
- VA OIG Hotline: 800-488-8244 — report suspected wrongdoing, inadequate patient care, or mismanagement straight to the Inspector General.
Atlas data checked 2026-10-24 against VA’s own pages and VA OIG publications. Doors change; if a number or a name here is wrong, tell us — corrections are the point of this site.