Conduent
Conduent — Government claims & payment processing — state Medicaid fiscal agent; no VA role documented · conduent.com.
What it sells
Conduent is a business-process outsourcer whose government health work is as a STATE Medicaid fiscal agent — claims processing, eligibility and call centers under state Medicaid systems that must meet federal CMS certification. No VA contract was documented in the sources reviewed; calling Conduent a VA claims processor would be unsourced, and this page does not.
The contract and the money
Example documented work (state, not VA): New Hampshire Medicaid Management Information System — maintenance, operations and enhancements, 5-year base + 5-year option to 2031.
- Approximately $206 million (New Hampshire MMIS — STATE contract) — Printed to show the company’s documented government scale honestly: state Medicaid, not VA. (Conduent announcement)
On the record
What the government’s own watchdogs and prosecutors have published about this company, newest first. The summaries are ours; the findings are theirs.
- Conduent to pay $80 million to settle health-care data breach class action (2026-10-16) — An $80 million settlement fund over an Oct 2024–Jan 2025 intrusion exposing data on about 62.2 million people — names, medical and insurance information, Social Security numbers. Conduent denied fault; the deal requires court approval.
- Texas AG: Xerox/Conduent $235.9 million Texas Medicaid fraud settlement (2019-02-19) — Texas alleged Xerox/Conduent employees rubber-stamped Medicaid orthodontic prior-authorization requests (2004–2012) without required clinical review; the $235,942,000 settlement was described by the Texas AG as the largest single resolution in a Texas Medicaid-related case. Conduent denied improper actions and attributed the conduct to predecessor companies.
If this company is in your chain
- Tell Your Story — this site publishes documented family records. If this company is in your veteran’s chain, your documents belong on the record next to ours.
- VA OIG Hotline: 800-488-8244 — report suspected wrongdoing, inadequate patient care, or mismanagement straight to the Inspector General.
Middlemen data checked 2026-10-25 against the sources cited on this page. If a figure or a fact here is wrong, tell us — corrections are the point of this site.