Loyal Source Government Services
Loyal Source Government Services — Compensation & pension exam contractor — Orlando, Florida · loyalsource.com.
What it sells
Loyal Source is the fourth and newest VBA exam vendor, added to the program in 2022 — initially for exams across the western United States, where it opened 21 exam clinics. The Orlando-based company now holds a Regions 1–4 seat alongside VES, QTC and Optum Serve.
The contract and the money
Loyal Source holds MDEO Indefinite Delivery Contract 36C10X25D0001 under the 2025 Regions 1–4 recompete.
- $5 billion ceiling; $2.46 billion obligated — The ceiling and obligated figure listed for Loyal Source’s own IDC in the FPDS-derived record — the only per-vendor exam IDC ceiling verified in this build’s research. (HigherGov — IDC 36C10X25D0001)
On the record
What the government’s own watchdogs and prosecutors have published about this company, newest first. The summaries are ours; the findings are theirs.
- VA Disability Benefits: Additional Oversight and Information Could Improve Quality of Contracted Exams for Veterans (GAO-25-107483) (2025-08) — Program-wide: over 3 million contracted exams and over $5 billion in FY2024; almost $2.3 million in incorrect incentive payments in Q1 FY2024. No Loyal Source-specific adverse finding is named in the report’s highlights. (The June 2022 OIG accuracy report predates Loyal Source’s first exam and is NOT attributed to it here.)
- Better Oversight Needed of Accessibility, Safety, and Cleanliness at Contract Facilities Offering VA Disability Exams (VA OIG 23-01059-72) (2024-05-08) — Program-wide finding covering all exam vendors including Loyal Source: deficiencies at 114 of 135 facilities visited; the VA did not verify vendor ADA/OSHA self-certifications despite veteran complaints.
If this company is in your chain
- Tell Your Story — this site publishes documented family records. If this company is in your veteran’s chain, your documents belong on the record next to ours.
- VA OIG Hotline: 800-488-8244 — report suspected wrongdoing, inadequate patient care, or mismanagement straight to the Inspector General.
Middlemen data checked 2026-10-25 against the sources cited on this page. If a figure or a fact here is wrong, tell us — corrections are the point of this site.