Veterans Evaluation Services (VES)

Veterans Evaluation Services (VES) — Compensation & pension exam contractor — owned by Maximus · ves.com.

What it sells

VES conducts the VA’s compensation & pension (Medical Disability Examination) exams for the Veterans Benefits Administration — scheduling, performing and documenting the exams the VA uses to set a veteran’s disability percentage. Owned by Maximus, Inc. since 2021, it has held exam contracts continuously since 2008.

The contract and the money

VES works under the VBA Medical Disability Examination contracts — a SHARED vehicle: $6.8 billion original ceiling (2018), extended/recompeted at a $13.2 billion ceiling covering Regions 1–4, pre-discharge and overseas exams.

• $3.7 billion obligated to VES — VES’s obligated share through the shared exam vehicle — the second-largest share after QTC (GovTribe/USASpending data). (Washington Technology, Jan 6, 2025)

On the record

What the government’s own watchdogs and prosecutors have published about this company, newest first. The summaries are ours; the findings are theirs.

• VA Disability Benefits: Additional Oversight and Information Could Improve Quality of Contracted Exams for Veterans (GAO-25-107483) (2025-08) — GAO: in FY2024 contractors conducted over 3 million exams costing over $5 billion; the VA had no written procedures to verify incentive calculations and incorrectly paid almost $2.3 million in incentives in Q1 FY2024; focused reviews of complex claims (TBI, military sexual trauma, Gulf War illness) were behind schedule.
• Better Oversight Needed of Accessibility, Safety, and Cleanliness at Contract Facilities Offering VA Disability Exams (VA OIG 23-01059-72) (2024-05-08) — OIG inspectors found one or more ADA/OSHA deficiencies at 114 of 135 contract exam facilities visited; the VA relied on the vendors to self-certify compliance.
• Contract Medical Exam Program Limitations Put Veterans at Risk for Inaccurate Claims Decisions (VA OIG 21-01237-127) (2022-06-08) — The OIG found the exam vendors then under contract (VES, QTC and LHI/Optum Serve) consistently below the contracts’ 92% exam-accuracy requirement since at least 2017; errors the VA identified were not corrected before claims decisions, and the contractual monetary disincentives were not used.

If this company is in your chain

• Tell Your Story — this site publishes documented family records. If this company is in your veteran’s chain, your documents belong on the record next to ours.
• VA OIG Hotline: 800-488-8244 — report suspected wrongdoing, inadequate patient care, or mismanagement straight to the Inspector General.

Middlemen data checked 2026-10-25 against the sources cited on this page. If a figure or a fact here is wrong, tell us — corrections are the point of this site.